Privacy Policy mahjong333 –
Your Data, Our Responsibility

To provide you with a smooth and secure gaming experience on mahjong333, we need to collect certain categories of personal information. Every piece of information collected has a clear purpose and is never collected excessively.

Information you provide directly:

Information collected automatically:

• IP address and estimated location data based on your network
• Device type, operating system, and web browser version used
• Activity log data includes pages visited, access times, and actions taken within the platform
• Cookie data and session identifiers to ensure proper platform functionality
• Transaction records including deposits, withdrawals, dates, and payment methods

Every piece of information we collect is used for a specific and legitimate purpose. mahjong333 does not use your data for purposes unrelated to platform operations or the services you have subscribed to.

• Identity Verification and KYC: To verify that you are a legitimate user and meet the minimum age requirement of 18 years.
• Transaction processing: To process deposits, withdrawals, and all financial activities securely and accurately.
• Account security: To detect and prevent unauthorised access, fraud, money laundering, and other illegal activities.
• Customer support: To enable our team to assist you more effectively when you contact us.
• Platform improvements: To analyse usage patterns and enhance the experience and performance of the mahjong333 platform.
• Service communications: To send important notifications about your account, transactions, policy changes, and relevant promotions.
• Legal compliance: To fulfil reporting obligations to the relevant authorities as required by law.

Mahjong333 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, there are limited circumstances where we may need to share your information with certain parties:

• Payment service providers: Information required to process your deposits and withdrawals is shared with the payment processors we use, and they are bound by strict confidentiality agreements.
• Technology service providers: Companies that assist us in managing our technical infrastructure, including server hosting and analytics, may access data only within the limited scope necessary.
• Legal authorities: Where required by law, court order, or directive from an enforcement agency, we will disclose the necessary information.
• Fraud prevention: In cases involving fraud, security, or criminal investigations, we may share relevant information with the appropriate authorities.

Mahjong333 continuously invests in cutting-edge security infrastructure to ensure your personal and financial data remains protected at all times. We employ a multi-layered approach to data protection:

• All communications between your device and mahjong333 servers are encrypted using TLS 1.3 protocol with 256-bit SSL encryption — the highest standard in the industry.
• Sensitive data such as banking information and identity documents are stored in separately encrypted databases with strict access controls.
• Our security monitoring system operates 24 hours a day, 7 days a week to detect any suspicious access attempts in real time.
• Our security team conducts regular penetration testing to identify and patch any vulnerabilities before they can be exploited.
• User passwords are never stored in plain text — all passwords go through a hashing process using modern cryptographic algorithms.
• Two-factor authentication (2FA) is available and strongly encouraged for all users as an additional layer of protection.

Mahjong333 uses cookies and similar tracking technologies to keep our platform running smoothly and deliver a personalised experience to every user. Here are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions, security, and language preferences. These cookies cannot be disabled.
• Performance Cookies: To gather information on how users interact with the platform and help us improve the overall user experience.
• Functional Cookies: To save your preferences such as display settings and platform preferences so you do not need to reconfigure them each time you log in.
• Analytics Cookies: To help us understand platform traffic and usage patterns so we can make more informed improvement decisions.

Mahjong333 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law. Our data retention principles are:

• Active account data is retained for as long as your account remains active on the mahjong333 platform.
• Financial transaction records are retained for a minimum of 5 years from the transaction date, in compliance with applicable legal and financial regulatory requirements.
• KYC data and identity documents are retained for the period prescribed by anti-money laundering legislation.
• After an account is permanently closed, personal data no longer required for legal purposes will be deleted or anonymised within 90 days.
• Activity log and analytics data are retained for a maximum of 24 months for security and service improvement purposes.

As a mahjong333 user, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

• Right of Access: You have the right to request a copy of the personal data we hold about you at any time.
• Right to Rectification: If any information we hold is inaccurate or outdated, you have the right to request an immediate correction.
• Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to applicable legal retention obligations.
• Right to Object: You have the right to object to the processing of your data for specific purposes, such as marketing communications.
• Right to Data Portability: You may request that your data be transferred in a machine-readable format to another platform.
• Right to Withdraw Consent: Where data processing relies on your consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact our customer support team via email at [email protected]. We will process your request within 30 business days.

Mahjong333 reserves the right to update or amend this Privacy Policy from time to time in response to changes in law, technology, or the way we conduct our business. When significant changes are made:

• We will display a clear notice on the mahjong333.vin website at least 14 days before any changes take effect.
• Registered users will receive notifications via their registered email about any significant changes.
• The "Updated" date at the top of this document will always reflect the latest version of the Privacy Policy.
• Continued use of the platform after changes take effect constitutes acceptance of the updated Privacy Policy.